The setup
Aurras brings sound therapy — sound baths, meditation, ongoing programs — to Kansas City and a growing online audience. People don’t come once; they come back week after week.
The website didn’t know that. It sold one-off products through purchase paths that often didn’t work at all. Sales weren’t happening, nothing recurred, and every customer relationship ended at the receipt.
This was a rescue: fix what’s broken, then rebuild the model around what the business actually is — a membership. That’s where we came in.
