Case study · Training & compliance

Big Apple Occupational Safety

One of New York’s top environmental safety training firms, knocked sideways by the pandemic — rebuilt online without abandoning the decade of data in their legacy systems.

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Training & compliance · New Yorkasbestos, OSHA, and site-safety training
WordPress + LMShybrid build, legacy CRM kept in sync
baos.com — the rebuilt training platform

The setup

Big Apple Occupational Safety (BAOS) is one of New York’s leading environmental safety and training outfits — asbestos, OSHA, site safety, the courses that keep the city’s job sites legal. Their website was a static legacy build: hard to update, invisible to search, and useless on a phone.

Then the pandemic landed, and in-person training — their primary source of income — stopped overnight. They went looking for a partner and found mostly agencies quietly subcontracting the work overseas. They needed someone reliable, responsive, and reachable.

They called us. We learned how their customers actually find and book training, poured the coffee, and got to work.

The challenge

Move fast, get training online, and don’t break the decade of course data living in their legacy systems.

  • Replace a static site. A CMS their own team could run — updates, courses, and marketing without a developer.
  • Keep the legacy LMS + CRM. Ten years of course and customer data they weren’t ready to abandon — and shouldn’t have to.
  • Take training online. A new LMS for remote learners, fast, while in-person revenue was stalled.
  • Get found. Mobile-friendly and search-friendly — neither of which described the old site.

The solution

A hybrid build: a new WordPress platform out front, the legacy systems kept in sync behind it.

  • A JSON bridge to the legacy LMS/CRM. Course dates, details, and registration flow from the old system onto the new site automatically.
  • A new LMS for online learners. Remote courses delivered properly — the pandemic pivot, shipped.
  • A CMS they actually use. BAOS staff manage updates and run marketing campaigns without calling a developer.
  • Search, speed, security. Mobile-friendly, search-friendly, and locked down.
The results

Built to bridge. It bridged.

+15%

site visits over the previous year.

+5%

sales lift from the new platform’s usability alone.

10 yrs

of legacy course and customer data preserved — and kept in sync.

2 systems

old and new working as one; courses managed the way they always were.

Online when it mattered

When in-person training stopped, the new platform let BAOS keep teaching and keep selling. The team manages courses exactly the way they always have — the legacy system stayed — while the public site does what the old one never could: rank, convert, and work on a phone.

A team that picks up

BAOS went looking for a partner who wouldn’t disappear behind a ticket queue. Years later, we’re still the ones who answer.

“They have a great team over there at DigiSavvy. Kaelyn and Alex are great and made sure everything was on task and that things got done and fixed whatever needed fixing.”
R
RohitBig Apple Occupational Safety
Your turn

Legacy systems holding you back?

BAOS kept ten years of data and still got a modern platform. You don’t have to start over either — let’s talk through a hybrid approach.

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